In 2023, Access Bank Nigeria Limited’s management plans to expand the number of its close agents from 160,000 to 200,000 across the country.
The goal of the initiative is to please its clients and simplify banking.
During the unveiling of the Access Closa agent in Owerri on Thursday, the bank’s regional sales manager, Chidozie Chukwu, made the announcement.
He went on to say that the bank wants to serve both urban and rural communities.
He said that since the agents were already trained to handle all bank transactions, there would be no rush hour or lengthy lines at the bank.
According to him, “We have already reached 166 000 of our agents around the country and are aiming towards 200 000 from now. This our Closa agents will make banking easier, and distance and long waits encountered by consumers will be reduced.”
“On our own part, it will enable us to reach out to regions where we can’t reach out to, it will allow the people to access banking, we would be in every nook and cranny of the country,” he said.
Chukwu mentioned that 100 Closa agents had received training to conduct business with their clients in Imo State, and he added that the agents’ empowerment will lower unemployment.
Instead of going far distances in search of a branch, clients can find a Closa agent nearby by simply searching for “Access Closa Agent” on Google Maps on their phone, according to Rob Giles, Senior Retail Advisory of the bank.