Global ride-hailing company Uber has ended its operations in Nigeria, closing a 12-year chapter in the country’s transport market.
The company said its services would stop in Nigeria from September 2, 2026, following a review of its business operations. Uber announced the decision in a statement issued on Wednesday, describing its exit as a difficult one.
“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026.”
Nigeria became one of Uber’s early African markets when the company launched in Lagos in 2014. Its mobile platform connected passengers with independent drivers and quickly became part of daily transport for many users.
Looking back at its time in the country, Uber thanked customers who trusted its platform for their transportation needs.
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers,” the company said.
Uber noted that customers used its service for various journeys, including commuting to work, visiting family and friends and travelling around cities.
“Whether it was a morning commute, a ride to see loved ones, or exploring the city, thank you for trusting the platform to connect you to a driver to get you there safely,” it added.
The Uber Nigeria shutdown could disrupt customers who regularly relied on the service. The company acknowledged the impact and apologised for the inconvenience.
“We know this may cause disruption to your routine, and we sincerely apologise for the inconvenience,” Uber said.
Although the Uber Nigeria shutdown ends ride-hailing services, customers can still access the company’s support services for a limited period. Its help centre will remain available until September 23 to handle outstanding account complaints and enquiries.
Uber concluded its message by thanking Nigerians for accepting its service over the years.
“Thank you for welcoming us into your city,” Uber added.
What impact will Uber’s exit have on Nigeria’s ride-hailing market?
